Support & Add‑Ons

Getting compliant is the first step. Staying compliant while your business grows is where the real value lies.

Our Support & Add‑On menu is designed to unburden you from the “administrative noise” of shifting regulations, giving you a dedicated veteran partner for the long haul.

1. The “Compliance Shield” Support Plans

Choose the level of certainty that fits your risk profile. These plans ensure your OkiOki-to-Peppol link and your digital workflows never falter during a tax or social audit.

Feature	Essential Shield	Priority Shield
Response Time	24–48 Business Hours	Guaranteed 8-Hour Response
Technical Health Check	Annual Review	Quarterly Audit & Optimization
Regulation Updates	Email Alerts	Done-For-You System Adjustments
Accountant Sync Support	Standard	Direct VIP Liaison with your Accountant
Annual Fee	295 € /year	595 € /year

2. Strategic Add‑Ons (The Toolkit)

Add these specialized modules to your core setup to close your remaining legal gaps in one go.

📦 The 10-Year Legal Digital Vault

The Problem: Storing invoices on a hard drive or in your email does not meet the “integrity and authenticity” requirements of a 10-year Belgian tax audit.
The Fix: An automated, tamper-proof archive that syncs every Peppol transaction into a certified legal vault.
Fee: 195 € setup + 20 € /month.

📝 Mandatory HR Regulation Update

The Problem: As of 2026, Belgian federal law requires mandatory, objective digital time-tracking and specific “Absence Management” policies. Most SMEs are operating with outdated Arbeidsreglement (Work Regulations) and manual logs that will not hold up in a labor court or a social audit..
The Fix: We provide a comprehensive, 3-hour intervention to eliminate your HR liability in one session:
- Software Deployment: We set up and configure your digital time-tracking platform to ensure “objective and reliable” records.
- Legal Drafting: We provide the mandatory legal clauses for your Arbeidsreglement regarding the new absence management and digital monitoring laws.
- Consultation Support: We guide you through the formal employee notification process required by Belgian law..
Fee: 850 € (One-time).
Note: This is our “Full Rescue” package, combining both technical software implementation and legal compliance drafting. For clients who already have compliant software and only require the legal text update, a “Drafting Only” module is available for 450 €..

🛡️ NIS2 Cyber Supply-Chain Shield

The Problem: Large clients are starting to demand your Safeonweb@Work registration status before renewing contracts.
The Fix: We handle your portal registration and perform a BASIC CyFun® maturity assessment to prove you are a “Safe Supplier.”
Fee: 550 € (One-time).

3. Prepaid Support Blocks

Need help with something outside the roadmap? Purchase a block of time to use whenever you need a veteran eye on your systems.

The “Starter” Block (3 Hours): 250 €
The “Deep Dive” Block (10 Hours): 750 €
Staff Training (1 Hour): 350 €
Accountant Liaison (1 Hour): 150 €
Note: Support blocks never expire and can be used for training, troubleshooting, or additional UBL mapping.

The 120% Fiscal Advantage

Don’t forget: Under the current digital transition incentives, most of these support and implementation fees remain 120% tax-deductible for Belgian SMEs. We are the only partner that proactively helps you turn a “cost” into a “tax asset.”

“We don’t just set you up and disappear. We provide the ongoing technical backbone your business needs to survive the 2026 regulatory wave.”